#2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment
Class Outline:
Introduction
This course combines five days of instructor-led training with additional e-Learning content to provide students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment.
This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum.
This course is also offered as 8 days of instructor-led training (as two courses) for students who prefer a complete classroom training experience:
• 2274, Managing a Microsoft Windows Server 2003 Environment (five days)
• 2275, Maintaining a Microsoft Windows Server 2003 Environment (three days)
At Course Completion
After completing this course, students should be able to:
• Create and populate organizational units with user and computer accounts.
• Manage user and computer accounts.
• Create and manage groups.
• Manage access to resources.
• Implement printing.
• Manage printing.
• Manage access to objects in using organizational units.
• Implement Group Policy.
• Manage the user and computer environment by using Group Policy.
• Audit accounts and resources.
• Prepare to administer server resources.
• Configure a server to monitor system performance.
• Monitor system performance.
• Manage device drivers by configuring device driver signing and restoring a device driver.
• Manage hard disks.
• Manage data storage.
• Manage disaster recovery.
• Maintain software by using Microsoft Software Update Services.
• Maintain Windows Server 2003 security.
Course Outline:
Part 1: Managing a Microsoft Windows Server 2003 Environment
Module 1: Introduction to Administering Accounts and Resources
This module explains how to administer accounts and resources on computers running Microsoft Windows Server 2003 software in a networked environment.
Lessons
• Multimedia: Introduction to Administering Accounts and Resources
• The Windows Server 2003 Environment
• Logging on to Windows Server 2003
• Using the Run As Feature for Administration
• Installing and Configuring Administrative Tools
• Creating an Organizational Unit
Lab: Creating Organizational Units
• Creating an Organizational Unit
Module 2: Managing User and Computer Accounts
This module explains how to modify user and computer accounts on computers running Microsoft Windows Server 2003 in a networked environment.
Lessons
• Creating User Accounts
• Creating Computer Accounts
• Modifying User and Computer Account Properties
• Creating a User Account Template
• Managing User and Computer Accounts
• Using Queries to Locate User and Computer Accounts in Active Directory
Lab: Managing User and Computer Accounts
• Creating User Accounts
• Creating Computer Accounts
• Using Queries to Locate Objects
• Modifying User and Computer Properties
Module 3: Managing Groups
This module explains how to perform various administrative functions using groups.
Lessons
• Creating groups.
• Managing group membership.
• Strategies for using groups.
• Using default groups.
Lab: Creating and Managing Groups
• Creating Global and Domain Local Groups
• Managing Group Membership
• Managing Default Groups
Module 4: Managing Access to Resources
This module explains how to enable resource access with permissions, manage access to files and folders using permissions, and manage permission inheritance.
Lessons
• Overview of Managing Access to Resources
• Managing Access to Shared Folders
• Managing Access to Files and Folders Using NTFS Permissions
• Determining Effective Permissions
• Managing Access to Shared Files Using Offline Caching
Lab: Managing Access to Resources
• Creating and Sharing Folders
• Configuring NTFS Permissions
• Publishing Shared Folders
• Testing Permissions
• Configuring Automatic Caching
Module 5: Implementing Printing
This module explains how to implement printing in a Windows Server 2003 environment.
Lessons
• Multimedia: Introduction to Printing in the Windows Server 2003 Family
• Installing and Managing Access to Printers
• Managing Printer Drivers
• Implementing Printer Locations
Lab A: Implementing Printing
• Installing Printers and Setting Printer Locations and Permissions
• Searching for Printers and Testing Permissions
Module 6: Managing Printing
This module explains how to set up a network-wide printing strategy to meet the needs of users and troubleshoot installation or configuration problems.
Lessons
• Changing the Location of the Print Spooler
• Setting Printer Priorities and Scheduling Printer Availability
• Configuring a Printing Pool and Redirecting Print Queues
Lab: Managing Printing
• Installing Printers and Creating a Printing Pool
• Setting Printer Priorities and Availability
Module 7: Managing Access to Objects in Organizational Units
This module explains the permissions available for managing access to Active Directory objects, how to move objects between organizational units in the same domain, and how to delegate control of an organizational unit.
Lessons
• Modifying Permissions for Active Directory Objects
• Delegating Control of Organizational Units
Lab: Managing Access to Objects in Organizational Units
• Modifying the Delegation of Control Wizard and Delegating Permissions
• Testing the Delegated Permissions
• Granting Permissions to the Legal Organizational Unit and Creating a Taskpad
• Testing the Delegated Permissions
Module 8: Implementing Group Policy
This module explains the purpose and function of Group Policy in a Microsoft Windows Server 2003 environment. It also explains how to implement Group Policy objects (GPOs) and manage GPOs.
Lessons
• Implementing Group Policy Objects
• Implementing GPOs on a Domain
• Managing the Deployment of Group Policy
Lab: Implementing a GPO
• Disabling and Deleting a GPO
• Creating and Linking Multiple GPOs
• Filtering the GPOs to Exempt Selected Users
• Backing Up and Importing GPO Settings
Module 9: Managing the User Environment by Using Group Policy
This module explains how to use Group Policy to assign scripts, restrict group membership and access to software and configure folder redirection. As well, this module explains how to determine which GPOs are being applied on a computer.
Lessons
• Configuring Group Policy Settings
• Assigning Scripts with Group Policy
• Restricting Group Membership and Access to Software
• Configuring Folder Redirection
• Determining Applied GPOs
Lab: Managing the User Environment by Using Group Policy
• Creating and Applying a GPO to the Graphics Organizational Unit
• Assigning a Logon Script to Connect to a Printer
• Using a GPO to Configure the Members of the Backup Operators Group
• Using the Group Policy Results Wizard to Verify the Policy Settings
Module 10: Implementing Administrative Templates and Audit Policy
This module provides a broad overview of security in Microsoft Windows Server 2003. It also explains how to deploy security templates and test computer security policy and how to configure auditing and manage security logs..
Lessons
• Overview of Security in Windows Server 2003
• Using Security Templates to Secure Computers
• Testing Computer Security Policy
• Configuring Auditing
• Managing Security Logs
Lab: Managing Security Settings
• Creating a Custom Security Template
• Importing and Deploying the Custom Template
Part 2: Maintaining a Microsoft Windows Server 2003 Environment
Module 1: Preparing to Administer a Server
This module explains how to administer a server. It describes how to manage servers remotely, what tools to use, and the rights and permissions that are needed to administer a server.
Lessons
• Introduction to Administering a Server
• Configuring Remote Desktop to Administer a Server
• Managing Remote Desktop Connections
Lab A: Preparing to Administer a Server
• Enabling Remote Desktop
• Creating a Shared Folder on a Remote Computer
• Connecting to a Remote Console Session
• Creating runas Shortcuts to Administration Tools
Module 2: Preparing to Monitor Server Performance
This module explains how to monitor server performance by using performance tools, configure and manage performance logs, configure and manage alerts, and manage system monitor views.
Lessons
• Introduction to Monitoring Server Performance
• Performing Real-Time and Logged Monitoring
• Configuring and Managing Counter Logs
• Configuring Alerts
Lab A: Preparing to Monitor Server Performance
• Selecting the Appropriate Monitoring Technique
Module 3: Monitoring Server Performance
This module explains how to collect performance data by monitoring primary server subsystems. It also covers how to identify system bottlenecks by using the Performance console and Task Manager in Microsoft Windows Server 2003.
Lessons
• Multimedia: The Primary Server Subsystems
• Monitoring Server Memory
• Monitoring Processor Usage
• Monitoring Disks
• Monitoring Network Usage
• Monitoring Best Practices
Lab A: Monitoring Server Performance
• Create and Configure Alerts
• Configure the Messaging Service
• Finding a High CPU Usage Process
• Finding a High Memory Usage Process
Module 4: Maintaining Device Drivers
This module explains how to maintain device drivers.
Lessons
• Configuring Device Driver Signing Options
• Using Device Driver Rollback
Module 5: Managing Disks
This module explains how to manage disks and how to use the tools to manage and set up disks.
Lessons
• Preparing Disks
• Managing Disk Properties
• Managing Mounted Drives
• Converting Disks
• Creating Volumes
• Creating Fault-Tolerant Volumes
• Importing a Foreign Disk
Lab A: Managing Disks
• Recovering from a Failed Mirrored Drive
Module 6: Managing Data Storage
This module explains the Encrypting File System (EFS), which contributes to the safe storage of data and helps to keep the network from harm. It also explains how to administer disk quotas.
Lessons
• Managing File Compression
• Configuring File Encryption
• Configuring EFS Recovery Agents
• Implementing Disk Quotas
Lab A: Managing Data Storage
• Troubleshooting Disk-Quota Entries
• Recovering an Encrypted File
Module 7: Managing Disaster Recovery
This module explains how to plan for a computer disaster and how to use the features of Windows Server 2003 to prevent a disaster or recover when one occurs.
Lessons
• Preparing for Disaster Recovery
• Backing Up Data
• Scheduling Backup Jobs
• Restoring Data
• Configuring Shadow Copies
• Recovering from Server Failure
Lab A: Managing Disaster Recovery
• Backing Up the System State Data
• Recovering from a Corrupt Registry by Using Last Known Good Configuration
• Recovering from a Corrupt Registry by Restoring System State Data
Module 8: Software Maintenance Using Windows Server Update Services
This module explains how to use Microsoft Windows Server Update Services to manage and distribute critical software updates that resolve known security vulnerabilities and other stability issues.
Lessons
• Introduction to Windows Server Update Services
• Installing and Configuring Windows Server Update Services
• Managing Windows Server Update Services
Lab A: Software Maintenance Using Windows Server Update Services
• Create a Test Computer Group
• View the Status of Updates and Computers
• Back up WSUS
Module 9: Software Maintenance Using Windows Server Update Services
This module describes how to secure Microsoft Windows Server 2003. The module provides an overview of securing servers, core server security, hardening servers, and the Microsoft Baseline Security Analyzer tool.
Lessons
• Introduction to Securing Servers
• Implementing Core Server Security
• Hardening Servers
• Microsoft Baseline Security Analyzer
Lab A: Software Maintenance Using Windows Server Update Services
• Using the Security Configuration Wizard
• Configuring a Group Policy Object for Member Servers
• Scanning a Range of Computers by Using MBSA