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Outlook 2003: Level 2

Available Dates: Request Dates
Class Length: 1 day
Cost: $199

Class Outline:

This course, teaches advanced-level functions and features of Outlook 2003. Students will learn how to create custom toolbars, customize the menu bar and Navigation pane, use advanced search options, set and remove filters, and sort, group, and set rules for messages. They'll also learn how to work with notes, the Journal, advanced Calendar features, message templates, forms, public folders, newsgroups, and Outlook's security features.

Course Length: One day

Table of Contents:

Unit 1: Customizing Outlook
Topic A: The Outlook environment
Topic B: Groups and shortcuts

Unit 2: Messages
Topic A: Searching and filtering messages
Topic B: Customizing messages

Unit 3: The Inbox
Topic A: Organizing the Inbox folder
Topic B: Setting rules
Topic C: Managing your mailbox
Topic D: Alternate e-mail methods

Unit 4: Folders
Topic A: The Notes folder
Topic B: The Journal folder
Topic C: The Calendar folder
Topic D: The Contacts folder
Topic E: Business Contact Manager

Unit 5: Templates and forms
Topic A: Working with templates
Topic B: Forms

Unit 6: Integration
Topic A: Outlook components
Topic B: Importing and exporting data

Unit 7: Public, shared, and offline folders
Topic A: Public folders
Topic B: Sharing your Outlook folders
Topic C: Offline folders

Unit 8: Newsgroups and e-mail security
Topic A: Newsgroups
Topic B: Security

Appendix A: Microsoft Office Specialist exam objectives map
Topic A: Comprehensive exam objectives

Add custom toolbars, customize the menu bar, and customize the Navigation pane by adding groups and shortcuts.

Use Find and Advanced Find to search for messages, set and remove filters on messages, use message formats, stationery, and delivery options to customize messages.

Sort and group messages, use the Rules Wizard to set rules for messages, use the Out of Office Assistant to send AutoReplies, use Mailbox Cleanup, archive mail messages, and create unique e-mail signatures for multiple accounts.

Change the default appearance of messages by using templates and create and use forms.

Integrate tasks with contacts and import and export data between Outlook and other Microsoft Office applications.

Create a public folder, post, modify, and delete an item from a public folder, delete a public folder, share the Inbox, Calendar, Contacts, and Tasks folders with other users, and use offline folders.

Work with newsgroups and Outlook security features.