16 Corporate Woods Boulevard | Albany, New York 12211 | Tel: 518.437.1600

A+ Essentials

Available Dates: Call for Availability
Class Length: 5 day
Cost: $2,495

Class Outline:

This course will prepare students for the CompTIA A+ Essentials certification exam (2009 Objectives). Students will obtain the skills and knowledge necessary to install, build, upgrade, repair, configure, troubleshoot, and performing preventative maintenance on personal computer hardware and operating systems.

Course Length: Five Days

Course Outline:
Unit 1: Troubleshooting methodology
Topic A: Troubleshooting models
Topic B: Professionalism

Unit 2: Operating systems
Topic A: Operating system fundamentals
Topic B: Directory and file management
Topic C: File and folder permissions

Unit 3: Electricity and power supplies
Topic A: Electrical safety
Topic B: Power supplies

Unit 4: CPUs and motherboards
Topic A: Central processing units
Topic B: Packaging, slots, and cooling techniques
Topic C: Motherboards

Unit 5: The Basic Input/Output System
Topic A: The BIOS and CMOS
Topic B: The POST and boot processes

Unit 6: Memory systems
Topic A: Memory
Topic B: Memory packaging
Topic C: Memory monitoring

Unit 7: Bus structures
Topic A: Buses
Topic B: The PCI bus
Topic C: Video buses

Unit 8: Expansion cards
Topic A: Drive adapters
Topic B: Video cards
Topic C: Sound cards
Topic D: Internal modems

Unit 9: Peripheral connection types
Topic A: Serial and parallel connections
Topic B: PS/2 connections
Topic C: USB connections
Topic D: FireWire connections
Topic E: Multimedia connections

Unit 10: Data storage devices
Topic A: Hard drives
Topic B: Optical drives
Topic C: Removable storage devices
Topic D: Drive maintenance

Unit 11: Video output and image input devices
Topic A: Monitors
Topic B: Scanners and cameras

Unit 12: Printers
Topic A: Printing technologies
Topic B: Printer installation and optimization

Unit 13: Connecting computers
Topic A: Networking concepts
Topic B: Wired network connections
Topic C: Basic internetworking devices

Unit 14: Networking computers
Topic A: Addressing
Topic B: Client configuration

Unit 15: Portable computers
Topic A: Notebook computers
Topic B: Notebook issues

Unit 16: Monitoring and management
Topic A: System monitoring
Topic B: System performance
Topic C: System management

Unit 17: Operating system troubleshooting
Topic A: Windows startup
Topic B: System troubleshooting

Unit 18: Security
Topic A: Operating system security
Topic B: Windows Encrypted File System
Topic C: Security hardware
Topic D: The human aspects of security

Unit 19: Windows installation and upgrades
Topic A: Windows installation
Topic B: Upgrades

Unit 20: Safety and maintenance
Topic A: Safety and hazards
Topic B: Computer maintenance
Topic C: Safe work practices
Topic D: Disposing of computer equipment

Unit 21: Troubleshooting hardware
Topic A: Backups
Topic B: Hardware problems